Discovery
"So let me get this straight, Officer Hopps; the Phoenix Security guys are arresting aggressive animals?" "Well... they are arresting aggressive... prey..." "And these aggressive prey, they probably attacked the Phoenix guys, right?" ...
Tension
"Listen, I understand quite well that ninety percent of Zootopia's population is Prey. I also understand that they are very timid around the predators. As acting Mayor of this wonderful city, I want these tensions to be resolved. Yes, I understand that...